We're here to help

Contact Us

Have a question, feedback, or need support? We'd love to hear from you. Our team typically responds within 24 hours.

Email Us

For general inquiries and support

support@shopra.com

WhatsApp Support

Quick help via WhatsApp

+880 1577-168502

Response Time

When can you expect a reply?

Within 24 hours (Mon-Sat)

Location

Where are we based?

Dhaka, Bangladesh

Send us a message

Frequently Asked Questions

How do I upgrade to Pro?

Go to the Pricing page, click "Upgrade to Pro", send ৳299 to our bKash number, and submit your transaction ID. Your Pro plan will be activated within 24 hours.

Can I get a refund?

Yes, you can request a refund within 7 days of Pro activation. Check our Refund Policy for details.

My WhatsApp notifications are not working, what should I do?

Go to Settings > WhatsApp Notifications and make sure your phone number is correct and notifications are enabled. If the issue persists, contact us.

Is my data secure?

Yes, all your data is encrypted and stored on secure cloud servers. We never share your data with third parties. Read our Privacy Policy for more details.

How do I delete my account?

Contact us with your registered email address. We will process your deletion request within 30 days and remove all your data permanently.